MSEDCL Electricity Bill Payment Online , Process , Complaint and Customer Support

For those living in Maharashtra , it might be difficult to stand in long queues for making payment of their electricity bill. Also ,for those who cannot reach out to the electricity department or do not know how to make payment of their electricity bill for the Maharashtra state Electricity Board Company Ltd , MSEDCL , then in this article we shall be explaining in detail how you can make payment of your electricity bill online on MSEDCL and  how to file your complaint on the MSEDCL portal for your electricity connection , bill payment online and power failure.

For those who want to make payment of their bills , the MSEDCL department provides unlimited options to making payment of their power dues like paying through net-banking , debit card , UPI payments and even from offline deposits through nearby services outlets or general service kiosks .

Maharashtra State Electricity Board MSEDCL Electricity Bill Payment Online

To enable people living in Maharashtra to check their bills online through MSEDCL , the department provides a specified website portal located at https://wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill to pay their bills , check their due bills online and to file their complaints regarding online bill payments or problems . The MSEDCL electricity bill payment process can be followed in the way like :

1. Go to the official website of MSEDCL .
2. Click on View /pay bill option
3. Enter your Consumer Number which can be obtained from the last month bill dues receipt or previous month bills .
4. Enter the Consumer number and check for the dues pending.
5.  Click on Make payment and select the payment mode for payment of the bills.

You can make payment of the bill on the platform through debit card , credit card and net-banking and even from UPI options .

Check Online Bill Status of MSEDCL

For those who want to know history of their past bill payments or want their record of the current billing cycle for their bill payment with MSEDCL, they can approach to the department website online and can check their billing status online with the following procedure :

1. Click on View Bill option
2. Enter your Account ID or Consumer Number
3. Click on due bill amount
4. On the Past history or past payments page check for the last dues and payments
5. For No bill pending status ,their will be no dues pending for the bill.

You can also check your due amount on the MSEDCL portal , by checking your electricity bill status there at Paytm , UPI payment options or Phone PE like applications .

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Making Online Payment of Electricity Bill of MSEDCL

It is easier to make payment online on the MSEDCl portal rather than going on personally to the department site , you can visit on to the website there at https://wss.mahadiscom.in/ or you can also make payment of the bill on different e-payment gateway options like Paytm or other online payment applications. To pay your electricity bill on MSEDCL , you can follow the below procedure :

• Go to the Mahashtra Online Payment Website https://wss.mahadiscom.in/wss/wssuiActionName=getViewPayBill
• Click on Payment Options
• Enter your Customer ID

Your bill amount will be displayed on the screen and different payment modes shall be displayed for making payment .

Complaint Registration for Electricity Bill Online on MSEDCL

For customers their is a hectic issue regarding payments of bills and filing complaints of electricity bill payments on the MSEDCL site. While most of them do not know that they can file their complaints on the online portal also which is get sorted once the complaint is undertaken for investigation . For filing complaints regarding electricity bills , overcharges , dues for payments and for new or old connections the complaint can be filed in the following way :

1. Go to the Official Maharashtra Electricity Bill Payment website.
2. Click on Complaint Registration
3. If you hold a electricity connection then enter your Consumer ID or if you want to raise some other concern then enter the complaint only .
4. Enter your mobile number for complaint verification .

Once your complaint is verified , it shall be taken for consideration and the be delegated to the concerned person for undertaking action . For complaint in the department , you can also ask for your complaint status to the Junior Engineer of your nearby branch of the MSEDCL electricity bill payment .

Checking Complaint Status of MSEDCL

If you have filed your complaint on the MSEDCL portal , then you can also check its progress or the action status online or on the portal itself .To check your MSEDCL complaint status , you can follow the below process :

1. Go to the Maharashtra Electricity Bill Payment Website
2. Click on check complaint status
3. Enter your complaint number or the consumer ID .

Your complaint will be shown on the website and then you can enter your contact numbe ror receive contact information to consult with the authorized officer to check for the complaint or provide a solution for the same.

Electricity Department Customer Support Contact of MSEDCL

To receive any assistance regarding overcharges on bills , or payment failure online on the portal while the payment was deducted on your account or for new or old connection complaints you can contact the MSEDCL department through the following contact options :

MSEDCL contact Email : customercare@mahadiscom.in

MSEDCL contact mobile : N/A

MSEDCL toll free number : 1912, 18002333435, 18002123435

For queries related to your online payment transactions, please mail helpdesk_pg@mahadiscom.in

Filing Charges on MSEDCL for Overusage and Other Charges

For making payment of the due charges on the MSEDCL platform there are no associated charges while from making payment through different payments modes on the platform there could be different bank charges associated.

In case some additional charges or penalties are imposed on the bill , you can file a complaint on the platform . For making payments for MSEDCL online through different mobile payment gateways there be third party charges also included which is not imposed by MSEDCL department .

Conclusion

Online payment for MSEDCL electricity department can be made on the official website of Maharastra bill payment website provide above . There are no associated charges or penalties in making online payments . If you hold your Consumer ID or Consumer number then you can also make payment of your bill through payment methods like Paytm , BharatPe, Bhim UPI etc .

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FAQ

What is the official website.for making payment of electricity bill on MSEDCL ?

The official website for MSEDCL bill payment is www.mahadiscom.in.

What is the contact number for MSEDCL Complaint registration with MSEDCL ?

The MSEDCl department provides the following toll free numbers for complaint status check and registration  – 18002333435

Can payment with debit card be done on the MSEDCL electricity payment platform ?

Yes , multiple payment options are their for electricity bill payment on MSEDCL.

Is it possible to link mobile number with electricity connection online on MSEDCL ?

Yes , on the MSEDCL portal , mobile number can be linked with your electricity connection online by submitting KYC details .